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call centre course

call centre course
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  • Listed: July 22, 2015 1:48 pm
  • Expires: This ad has expired

Description

Register with Excell Solutions for a call centre training that will get you equipped with skills to open a call, negotiate with a customer on the telephone and be able to close deals.

COURSE OUTLINE:
*Telephone etiquette
*Inbound and Outbound
*Ms Excel
*Closing the sale
*Stress management
*Goal setting

Benefits include:
-Choosing your own days to study
-Choosing your own time to study
-Studying weekends or weekdays
-Assessment to spot your problem

Duration of this course is 3-4 weeks

Call us today on: (011)046 5491 or (081)314 6444 Book now!

Website: www.excellsolutions.co.za
Facebook: www.facebook.com/excellsolutionssa

151 Commissioner Street, Opposite FNB Bank Carlton Centre, Suite 607, 6th floor, Klamson Towers Building, Johannesburg 2001

A Division of K2011104208 (Pty) (Ltd) – Reg No: K2011/104208/07-South Africa

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